隐私政策

LAST UPDATED: September 2026

Cnossen Holsteins Ltd ("we," "us," or "our") operates ixkfsk-7r.myshopify.com (the "Site"). We respect your privacy and are committed to safeguarding the personal data you entrust to us while browsing or shopping for our active play gear.

1. INFORMATION WE COLLECT

When you visit or make a purchase on our Site, we collect personal data necessary to provide a smooth shopping experience:

  • Technical & Usage Information: IP address, browser type, operating system, time zone settings, device identifiers, cookie data, and browsing behavior across our product collections.

  • Order & Transaction Details: Full name, billing address, shipping address, contact phone number, email address, and encrypted payment details (credit card tokens processed through secure payment gateways).

  • Communication Logs: Messages, inquiries, or feedback submitted to Luisa Botelho or our support desk via [email protected].

2. HOW WE USE YOUR INFORMATION

We collect and use your personal data strictly for legitimate operational purposes:

  • Order Fulfillment: Processing transactions, packing launchers and play gear, arranging carrier transport, and sending tracking updates.

  • Customer Support: Resolving inquiries regarding product materials, size specifications, shipping times, or returns.

  • Platform Optimization: Evaluating site metrics, traffic sources, and popular items to improve site speed and user layout.

  • Marketing Communications: Sending news on restocks, seasonal sales, or new play accessories (only when you explicitly opt in). You can opt out at any time.

3. THIRD-PARTY DISCLOSURES

We never sell, rent, or trade your personal information to third parties. We share data solely with essential service partners who help run our e-commerce operations:

  • Shopify: Our e-commerce hosting platform. Review Shopify’s data practices in the Shopify Privacy Policy.

  • Payment Gateways: Secure, PCI-compliant payment processors handling financial transactions using end-to-end encryption.

  • Logistics & Carriers: Courier and postal services that require delivery addresses and contact information to fulfill orders.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies (small text files saved on your browser) to keep track of shopping cart items, retain user preferences, and gather store analytics. You can adjust your browser settings to decline cookies, though doing so may restrict certain functionalities on our website.

5. YOUR DATA RIGHTS

Depending on your geographic location, you may hold specific privacy rights regarding your personal information:

  • Access & Portability: Request a copy of the personal data we store about you.

  • Correction & Erasure: Request updates to incorrect records or complete removal of your personal data.

  • Opt-Out: Unsubscribe from promotional updates using the link provided in any marketing email.

To exercise these rights, please contact us at [email protected].